Legal, Privacy & Patient Notices | Groups
Privacy Policy
At Recover Together, Inc. (“Groups”) your privacy is important to us. Our Privacy Policy describes the information we collect, how we collect the information, the reasons we collect information, and how we share or use the information we collect. This Privacy Policy also describes the choices you have with the information we collect, including how you can manage, update, or request to delete information.
Please take a moment to review this Privacy Policy. You may scroll through this Privacy Policy or use the headings below. It is important that you understand this Privacy Policy. By using our Platform, you are agreeing to the terms of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, you may Contact Us at any time.
Who is Groups?
Mission: At Groups, our mission is to combat America’s opioid epidemic by destigmatizing the disease of addiction, and by providing life-saving treatment to all who need it.
Key Terms & Definitions and Our Privacy Policy
| Key Term | Definition |
|---|---|
| our “App(s)” | Groups Recover Together App, our mobile application. |
| “Personal Information” | Any information relating to an identified or identifiable individual and any information listed here. |
| our “Platform” | Our Website and App. |
| “Privacy Policy” | This privacy policy. |
| our “Services” | Any services provided through our Platform. |
| our “Terms of Use” | Our terms of use located here. |
| our “Website(s)” | Our websites, including: - https://joingroups.com/ - https://groupsrecovery.com/ - https://groupsrecovery.us/ - https://groupsrecovertogether.com/ |
| “Groups,” “we,” “us,” or “our” | Recover Together, Inc. |
When does our Privacy Policy not apply?
This Privacy Policy does not apply to information collected by any other website operated either by us or by a third party, unless the website is listed above or links to this Privacy Policy. It also does not apply to any website that we may provide a link to or that is accessible from our Platform.
This Privacy Policy does not apply to information created, received, maintained, or transmitted that is considered Protected Health Information (“PHI“) and/or medical information and is governed by applicable state and federal laws that apply to that information, for example the Health Insurance Portability and Accountability Act (“HIPAA”) and/or 42 C.F.R. Part 2 (Confidentiality of Substance Use Disorder Patient Records). How we use and disclose such PHI is in accordance with the applicable Notice of Privacy Practices provided to you.
Personal Information
What is Personal Information?
Personal information is information from and about you that may be able to personally identify you. We treat any information that may identify you as personal information. For example, your name and e-mail address are personal information.
What types of Personal Information do we collect?
We may collect and use the following personal information (hereinafter, collectively referred to as “Personal Information”):
| Personal Identifiers | name, birth date, e-mail address, address, telephone number, state ID, Patient ID, health insurance information, health or medical information, and payment card information | | Information that identifies, relates to, describes, or is capable of being associated with a particular individual | username or online identifier and physical characteristics or description | | Internet or other electronic network activity information | IP address, device mode, device ID, OS version, device language, operating system, browser type, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement |
Health Information
Some Personal Information we collect may as defined by PHI as defined by HIPAA. As set forth above, your Provider will provide you with a Notice of Privacy Practices describing their collection and use of your PHI. We may combine your PHI with Personal Information that we have either obtained from you or through a third-party, such as your Provider, health insurer, employee benefits program, or other health care providers. PHI will only be used and disclosed as outlined in the Notice of Privacy Practices and as permitted by HIPAA and other applicable law.
How do we collect your Personal Information?
We collect most of this Personal Information directly from you. For example, when we speak to you by telephone, text message, and e-mail. Additionally, we will collect information from you when you visit our Website or App and fill out forms, or use our Services.
We may also collect Personal Information in the following way:
- From your mobile device.
- When you make payments through the Platform. We do not collect or store financial account information, though we may receive transaction identifiers and summary information that does not include credit card or bank account numbers.
- When You Contact Us. When you contact Groups directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide.
We will also collect information automatically as you navigate through our Platform. We use the following technologies to automatically collect data:
- Cookies. We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Platform or Services through your computer or mobile device. A “cookie” is a small file or piece of data sent from a website and stored on the hard drive of your computer or mobile device.
How do we use your Personal Information?
We may use your Personal Information for the following purposes:
- Operate, maintain, supervise, administer, and enhance our Platform or the Services, including monitoring and analyzing the effectiveness of content on the Platform, aggregate site usage data, and other usage of the Platform and/or the Services such as assisting you in completing the registration process.
- Provide our Services to you, in a custom and user-friendly way.
- Promote and market our Platform and/or the Services to you.
- Provide you notices or about your account.
- Notify you about changes to our Platform and/or the Services we offer or provide through them.
Your choices about how we share your Personal Information.
This section of our Privacy Policy provides details and explains how to exercise your choices. We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Information for our advertising to you, and other targeted advertising.
How do I access and correct my Personal Information?
You can review your Personal Information by logging into our Services and visiting either the “Profile” section of our Platform. You may Contact Us to inform us of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account.
Who may use the Services?
Groups operates subject to state and federal regulations, and the Platform and/or the Services may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Services under the laws of the United States or other applicable jurisdictions in which you may be located.
Children’s Privacy
We do not knowingly collect or sell Personal Information from children under the age of 18 through our Platform. If you are under the age of 18, do not use our Platform or Services or provide any information on or to the Platform or through any of its features. If we learn we have collected or received Personal Information from a child under the age of 18, we will delete it.
Data Security
We have taken steps and implemented administrative, technical, and physical safeguards designed to protect against the risk of accidental, intentional, unlawful, or unauthorized access, alteration, destruction, disclosure, or use. The Internet is not 100% secure and we cannot guarantee the security of information transmitted through the Internet.
California’s Shine the Light Law.
California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Platform and/or the Services that are California residents and who provide Personal Information in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Information to third parties for their own direct marketing purposes.
Changes to our Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our privacy practices, laws, and best practices. We will post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated.